Remedyforce

IT Service Management built on Salesforce — the world's first social ITSM.

BMC Remedyforce

Remedyforce is IT Service Management (ITSM) built natively on the Salesforce platform. It combines industry-leading ITSM processes with Salesforce's social, mobile, and analytics capabilities — delivering a modern, user-friendly service desk experience.

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Incident Management

Log, assign, and resolve incidents faster with automated workflows and SLA tracking.

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Change Management

Manage change requests, approval workflows, and CAB meetings efficiently.

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Asset Management

Track hardware and software assets throughout their full lifecycle.

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